With gratitude to the JGH

Christakis Kapiliotis

The last year and a half has been one of the most difficult periods that my family and I have experienced. I was devastated after being diagnosed with two different cancers, and my initial reaction was one of helplessness, with visions of a long, dark tunnel before me. For the first time in my life, I felt very vulnerable and consumed with self-pity and grief.

I know I couldn’t have persevered without the unconditional support of my family. But I am equally thankful to the outstanding, caring and compassionate support of the Jewish General Hospital which gave me hope and strength to keep pushing forward.

Although I am forever indebted to the volunteers, administrative staff, nurses, surgeons and oncology staff, I must acknowledge a very special soul: (Oncology Social Worker) Brahms Silver is one of the biggest assets the hospital is blessed with.

Mr. Silver goes above and beyond in making a truly personal connection. He is one of the main reasons I felt I was in good hands very early on. When I first met him, I instantly felt I was with “family”, versus just some staff member at some hospital. This made all the difference in my perception of the level of care that would back me up at the JGH. Mr. Silver reached out to me and my family throughout my treatment, and he continues to do so in the most compassonate manner.

Once again, thank you all for the world-class care you offer to everyone. Keep being the best at what you do.

Christakis Kapiliotis

Susan Levine

The JGH has been an important part of my life for many years and I have always appreciated its excellence. However, I want to express to you just how great a place it is.

My son, Fred Levine, has become a patient of the Segal Cancer Center, having transferred from the Princess Margaret Hospital in Toronto. From the first appointment, he was treated with kindness and understanding. The doctors, nurses, secretaries and the whole team have been just wonderful. How fortunate we are to have such a great Centre in very difficult circumstances. The care and caring are simply terrific and the volunteers are second to none.

Fred and I thank you and we appreciate all that you are.

Susan Levine

Asdeghik Arabian

I would like to tell you about my experience with physiotherapy at the JGH after I broke my right shoulder.

To begin with, the two secretaries, Bev and Sonia are super-fast in understanding the needs of patients. They always respond in such a nice and polite way, and they go out of their way to please you. Bev even forwarded me a picture of the two clowns who came to entertain us.

As for my physiotherapist, Clarisse, I have no words to describe her devotion to her work. Her extraordinary patience with me was amazing, and when she touched my shoulder, she never hurt me. When I had to stretch out on my back for exercises, she always helped me to sit down and recover, even though I had only mentioned to her once that I had chronic dizziness.

You can be proud of her and the entire team. Thank you for choosing such competent workers.

Asdeghik Arabian

Irene Hapanowicz

On Friday evening, February 13, I had to bring my 93-year-old father, Feliks Hapanowicz, to the Emergency Department for a laceration on his head. This was my first time in the new department and it was amazing. I could not believe how very calm the new set-up is, with each room shut off from other patients and from all the noise that one used to hear. It was a rather quick and painless experience and when we left we were in good spirits, not tired and drained of energy, as in past experiences in the old faclity. Many thanks to all.

Irene Hapanowicz
Pierrefonds

Maira Pinto

My husband, Saulo, was diagnosed with rectal cancer last March. We had heard that the Quebec’s healthcare system can be inefficient, but that is not true of the Jewish General Hospital. From the moment he was admitted at the Emergency Department, every step was taken quickly. The staff scheduled appointments and answered our questions in a timely and efficient manner.

Saulo has been followed at the Young Adult Clinic. His doctor is Dr. Petr Kavan, his radiation oncologist is Dr. Té Vuong, and his surgeon is Dr. Nancy Morin. We feel there is a flow in the treatment and that my husband is being taken care of closely by the best professionals we could wish for.

Yesterday I cried when he brought home frozen meals that a lady from the “En famille” program gave him. Finding the time to cook nutritious and flavourful meals has been a challenge for me, and her gesture showed me that she understands our reality. It touched us deeply.

Saulo tells me that the radiation technicians are always smiling and friendly, and how their good attitude helps him being positive and brave. I personally feel this battle against his cancer will be won not only by us, but by all of the amazing professionals we had the luck to meet at the Jewish General Hospital.

Maira Pinto
Laval

 

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